
More than 80% of the payrolls we review contain hidden errors.
These mistakes can result in staff being paid incorrectly and may expose your business to costly penalties and compliance issues.
Our Custom Payroll Setup Health Check finds the problems and fixes them properly!
"Legislation that impacts payroll in Australia can be VERY complex. Even people that have been doing it for years make mistakes. We do hundreds of pay audits a year and we rarely see 100% accuracy. Unfortunately, businesses don’t even realise they should audit their HR any payroll systems/setup as they operate - these things are not just a set and forget!" - Damien Gooden CEO HR Central
Here's what we usually get asked
Our Payroll Health Check is a detailed review of your current payroll setup.
We examine, pay item setup, superannuation settings (to ensure superannuation is being calculated on the correct pay items at the correct rate.) leave accrual calculations, reimbursements vs allowances, STP compliance and system configuration to identify errors or compliance risks.
You’ll receive clear feedback outlining any issues found and practical recommendations to fix them.
No employer wants to pay staff incorrectly intentionally. Usually the issues and errors we find result from people not knowing what they dont' know. Payroll is complex, legislation is confusing and software setups can very easily be wrong. Most payroll errors aren’t obvious.
In fact, over 80% of payrolls we review contain setup mistakes, often unnoticed for years.
Issues typically arise from incorrect software settings, superannuation miscalculations, leave accrual errors or software misconfiguration.
Our Payroll Setup Health Check provides reassurance that everything is correct — or highlights issues before they become costly.
In one recent Payroll Health Check, we reviewed a business with 20 employees. The payroll system had been configured to exclude superannuation on annual leave loading.
Superannuation law around leave loading is complex, and in this case, super should have been paid. Unpaid superannuation can result in significant penalties and remediation costs, all of which could have been avoided with correct system setup.
In another review, a client was paying superannuation on overtime when it was not required under legislation. This was traced back to a software configuration issue, resulting in approximately $7,000 in overpaid superannuation.
We have also identified cases where leave was accruing on overtime hours unnecessarily. In one instance, this setup error was estimated to have cost the employer more than $40,000 over a three-year period in overpaid leave entitlements.
These examples highlight how small configuration issues can have substantial financial consequences.
Yes. To complete a proper review, we require access to your payroll system.
All information is handled confidentially and in accordance with professional CPA & TPB and privacy standards.
The initial consultation takes approximately 15–20 minutes.
The full review timeframe depends on the size and complexity of your payroll, but most Health Checks are completed within 5–10 business days.
If we identify issues, we’ll provide a clear explanation and outline practical steps to correct them.
We can also assist with implementing fixes if required.
Our goal is to ensure your payroll is accurate, compliant and future-proof.
The Payroll Setup Health Check is a one-off review.
However, many clients choose to engage us for ongoing payroll support after discovering the value of proactive compliance oversight.
Our Payroll Health Check is a fixed-fee service.
Pricing depends on payroll size and complexity, which we confirm during the initial consultation call.
Payroll errors are rarely intentional. They’re usually the result of complex legislation and software settings that don’t quite align.
With over two decades of experience, we provide a thorough and practical review designed to give you clarity, confidence and peace of mind.
With a background in Senior Finance Officer (CFO) roles, working for a range of local and international corporations, Owner, Nikki Douglass realised that her passion was
helping small businesses to prosper and grow, so she decided to join Australia's biggest network of bookkeepers and opened First Class Accounts - Canberra Central in 2019.
"I started this bookkeeping firm as I believe that all businesses deserve the skills and knowledge someone like me can bring them, but for many businesses, a full-time Finance Manager/CFO is not an affordable or practical option."
Unlike many other accounting and bookkeeping firms, FCA Canberra-Central is proud to be fully Australian-based. We pride ourselves on providing first class bookkeeping services without ever outsourcing to overseas companies.
Trust us to keep your financials in order while supporting a family owned local business.
2020 Best Emerging Franchisee
2021 Best Business Performance
2023 Best Business Performance Runner Up
2023 Best Business Performance

Noshtel Pty Ltd t/a First Class Accounts - Canberra Central
Unit 6, Level 1, 32 Nettlefold Street
BELCONNEN ACT 2617 (Above Bean Origin)
02 6189 0365
ABN: 95 632 319 834